What happens to unsubstantiated complaints against private investigators?

Unsubstantiated complaints against private investigators typically do not result in action because they lack sufficient evidence to support the claims made against the investigator. In the regulatory framework, complaints must be substantiated with concrete proof for any disciplinary actions or consequences to occur. If a complaint is unsubstantiated, it suggests that there is not enough credible information or factual basis to take further steps, such as conducting an investigation or initiating proceedings.

This approach serves to protect private investigators from baseless allegations that could damage their reputation without just cause. Organizations that regulate private investigators understand the importance of ensuring that professionals are not disproportionately affected by claims that cannot be proven. Thus, the absence of evidence leads to a situation where these complaints are typically dismissed and do not carry forward into the investigator's professional history or result in formal hearings.